Ordering Tips

Custom Cake Ordering
Art’s International Bakery, we can create custom designed cakes. Artwork/Idea’s needs to be submitted a minimum of 1 week prior to when you need your cake. More notice is appreciated. Please submit cake size (how many people), date of event, date and time of pick-up, day and evening phone numbers, and any special notes or requests we should be aware of on the Inquire form. We will review your artwork and specifications and will contact you within 48 hours with a final price. You may fax your artwork to 508-822-7182 or email info@artsinternationalbakery.com.

Pricing is based on the intricacy of the design and how long it will take to produce your cake. Pricing includes the cost of your cake plus design will be determine by time etc. Once your order has been reviewed by the Cake Designer and the order is agreed upon by the client, the order must be paid in full. There are no refunds on custom orders.

What you need to know About Art’s:
Art’s International Bakery is a from scratch ingredient shop as well as to order. All of our items are trans fat free using only fresh, natural ingredients. All items are made onsite. This means we keep a limited inventory, so your product is made custom start to finish, specifically for you, based on your order.

Ordering Information: For Cake sizes see cake serving size For cake flavors, sizes and pricing, visit our cake flavor and fillings.

How much in Advance?: Generally all flavors and sizes are available with 4 days notice (for example, place your order by Tuesday for Friday pick-up). For custom designed cakes we require a minimum of 7-10 days notice depending on the level of intricacy. Although we do carry a limited selection of cakes and pastry each day in our shop for your last minute plans, we recommend that you place orders with in a minimum 5 days notice for gourmet cupcakes, tart's, mini pastries. Individual party platters and customized frosted cookies.

Payment: We require payment in full when placing your order, for all orders. Payment may be made by cash, check, MasterCard, or Visa when placing an order in store. When placing an order over the phone, payment may be made by MasterCard or Visa.

Wedding Cake Orders: All wedding cakes require a 20% deposit of total cake cost at time of order. Cancellation of your order must be made 7 days prior to your scheduled pick-up date. You MUST speak directly with one of our retail associates for the cancellation to be processed.

Birthday and Custom Cakes $25.00 and under: Cancellation of your order must be made 2 days prior to your scheduled pick-up date. You MUST speak directly with one of our retail associates for the cancellation to be processed.

14" Round Cakes and up (including full and 1/2 sheet cakes): Cancellation of your order must be made 4 days prior to your scheduled pick-up date. You MUST speak directly with one of our retail associates for the cancellation to be processed.

Specialty Orders (examples; customized cookies, customized cupcakes, large orders, etc): Cancellation of your order must be made 3 days prior to your scheduled pick-up date. You MUST speak directly with one of our retail associates for the cancellation to be processed.

We do not issue refunds for orders cancelled with less than the required days notice listed above, or for items that are not picked up.

Order Changes: We ask for a minimum of 48 hours prior to scheduled pick-up date to be able to make changes to an order. Custom orders require 7 days notice for changes.

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